Support
How can we help?
Real humans, Seoul + U.S. hours. We answer within one business day.
Email us
Questions, orders, feedback — anything.
hello@drcellx.comOrder tracking
Track any order from your account or the link in your shipping email.
Returns & 30-day guarantee
Didn't see it working? We refund it — no return shipment needed. Start by emailing us with your order number.
Adverse events
For any product reaction, stop use and email us with photos and the batch number (bottom of package).
hello@drcellx.comWholesale & press
Retail, pharmacy partnership, or media — write "PARTNERSHIP" in your subject line.
Send a message